Your order can be canceled either by you or by Dollar General. Returns without receipt- Merchandise returned without a receipt will be exchanged for merchandise of equal value or a Gift Card of equal value.ĮBT/SNAP eligible items must be returned in accordance to USDA regulations. Exchanges will be made for defective Propane Cylinders only. The refund must take place at the store where the Alcoholic Beverage was purchased.Ĭustomer refunds on Propane Cylinders are not allowed. Only refunds will be given for Alcoholic Beverages. Opened Electronic Merchandise like CDs, DVDs & Software will be exchanged for identical titles.Ĭustomer refunds or exchanges on Tobacco Products are not allowed under any circumstances.Īll Alcoholic Beverages that are returned must be accompanied by the receipt of purchase. Select seasonal merchandise may only be exchanged for identical items. Returns with receipt- Digital or Register Refunds with a receipt for merchandise in the original packaging are always given within 90 days of purchase. Asking that they authorize future payments from Patreon can fix recurring issues.Bring your item(s) and receipt to the store where you made the purchase and see a sales associate to begin the return process.įor DG Pickup orders, your “DG Pickup Complete” email and the order details under your Order History in the DG App and on DG.com can be used as your receipt. We recommend that you reach out to your bank or PayPal directly to get more details on the decline reason and clear things up. Patreon’s authorization has been revoked (most often with PayPal).The issuing bank has blocked the transaction.Here are common reasons that payments will fail or decline: ![]() If you’ve revoked Patreon’s access to your PayPal wallet in the past, only PayPal can undo that action. We have a limited view of declined payments through PayPal, but the PayPal team can check your account for the decline reason. If your PayPal transaction isn’t going through, contact PayPal’s support team for more information. Since all memberships are auto-renewing, we require a bank-issued card for payments. If you get the “Okay” from your bank, go through the steps above to retry your payment.Īt this time, we’re unable to process transactions with gift credit cards. A quick call with them can clear things up. Your bank may have restrictions that exclude subscription transactions. Reach out to your bank for information and assistance. If your payment isn’t processing, there’s likely an authorization issue with the card network or issuing bank. *On this page, you can also re-enter your original payment method information to retry the same method. Click the Retry Payment button - the payment may automatically retry once you submit your new payment details, in which case, you’re all set!.Choose your new payment method and complete the form. ![]()
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